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Frequently Asked Questions
We know you will have lots of questions but these will get you started

Feel Free to call us with any other questions!

What Are Your Hours Of Operation?
We are in the office Monday – Friday from 9-5pm. However, we do a lot of work on weekends when time constraints demand it – especially during tax season. We typically do not hold meetings on weekends. If you have a need for contact with us over the weekend, please send an email.
Do I Need Bookkeeping?
Bookkeeping is important for several reasons. First it is used as a tool in your businesses tax preparation. By keeping accurate records of your income and expenses you ensure taxes are paid only on your true net income. Bookkeeping also allows you to keep a picture of how much your business earns and what you spend your money on. Having this info can assist you with setting future goals for profitability and/or sales. Having an accurate set of financials is imperative when attempting to secure business loans or establish business credit. In the event of an IRS audit, bookkeeping can be well worth the expense as IRS requires accurate financial records to be maintained. One last reason, by freeing up time you would spend trying to put together your financials will allow you to concentrate on running your business.
Do I Need Payroll?
If you are incorporated as an S Corporation, the IRS requires you to run a payroll. In addition, if you pay someone to do work for your business you become responsible for deducting payroll taxes based on wages earned. These taxes are then required to be paid to IRS and State agencies. Payroll reports are required to be filed quarterly and annually. Payroll processing is time consuming and often confusing. By outsourcing your payroll, you will have more free time and be less worried about whether you are in compliance with ever changing rules associated with payroll.
How Does The Billing Work?
All our packages are free to get started as we get to know each other and ensure a great fit before any billing takes place. Once you have decided on the package that is right for you, we will send a Credit Card Authorization Form along with your business owner package contract allows us to run your credit card each month at the agreed upon rate. We want to be flexible so you can pick the day it bills each month if desired. Once set up, it will automatically recur each month with no further action needed.
What Kind of Communication Is Included With the Packages?
Every package comes with limited email communication with our staff. What this means is that one time per month you can email with your team any questions or concerns you have regarding your financials. If you find you need more frequent advice, we offer an unlimited support add on that is exactly as it sounds; you get unlimited email, phone and meeting support. In addition to all of that, 2 times per year our Financial Review Board meets internally to review all aspects of your business from top to bottom. We’re putting all our resources together in these meetings to determine if we can make any recommendations to help you and your business. You will receive a summary of the meeting and our recommendations after each meeting. 
Is The Software Included?
The cost for software systems is not included in the core packages but can be added on if desired. We work with QuickBooks Online, if you already running QBO, you will be required to add us to your accountant access. If you do not have QBO, we’ll work with you to find the appropriate QBO subscription, then we’ll acquire the subscription and host an account for you. You will receive access and will be billed at our discounted rate. QBO does offer discounted rates for a very limited time, with our discounted rate will stay in place. You pay what we pay.
While unlikely, due to the nature of using QuickBooks Online cloud software, you may find difficulties using certain internet browsers, or working with certain computers. Due to the nature of using third party software, such as QuickBooks and Quickbooks add on apps, we cannot guarantee up time outside the third party warranties.
Do Your Professionals Travel To Client Offices To Complete Fianancial Work?
No. Unfortunately in order to keep our costs as low as possible, we do not perform work onsite. We work very hard to ensure information can pass easily between us and our clients. Between email, our web portal, and even shared server options, we have streamlined the way we can complete your bookkeeping payroll and tax work. All designed to be simple for our clients. So much of our business comes from states outside of Indiana. The key to our success here is about communication. Through technology and our strong focus on client service, we have created a system that works whether you are 30 miles or 3000 miles away from us.  
Do You E-file My Tax Returns?
Yes. In most cases we will e-file all of your tax returns. If for any reason we need to paper file, we will notify you of this and hard copies with instructions will be sent to you.
Does A CPA Review Everything?
Yes. Financial and tax accountants will do the preparation of most accounting work, we work in partnership with Halon Tax software to assure your taxes are done correctly. Then before any work is submitted to you, it is all sent to the CPA for review.
Are you a CPA service?
No, we are not CPA’s and do not represent ourselves as CPA’s. The bookkeeping industry does not have a certification process, however we are certified in the software and systems we use. We work in partnership with CPAs and Tax accountants to make sure everthing we do is accurate.
We are not a CPA firm and we are not CPA’s, we provide outsourced bookkeeping and business consulting related to accounting. We will not audit or review your financial statements as those terms are defined in generally accepted auditing standards or any other accounting documents and information you provide. We will not verify the data you submit for accuracy or completeness. Rather, we will rely on the accuracy and completeness of the documents and information you provide to us. We may provide reports that contain portions of financial information; these reports are for internal management use only. We will provide unaudited, informational financial statements.
We do not at any time provide legal services of any type, nor do we provide CPA advisory services. We may however, find items that may need to be reviewed further by you. We may also find patterns for cost savings and income opportunities; any observations are strictly informational and do not constitute business advice voluntary in nature. Furthermore, you are responsible for management decisions and functions, for designating a competent employee and/or CPA advisor to oversee any of the services we provide, and for evaluating the adequacy and results of those services.
We also do not provide forensic accounting or auditing services that would normally be requested to discover errors, misrepresentations, fraud, illegal acts, or theft. Our engagement cannot be relied on to disclose errors, irregularities, or illegal acts, including fraud or embezzlements, that may exist. However, we will inform the appropriate level of management specifically designated by you, of any material errors that come to our attention and any irregularities or illegal acts that come to our attention, unless they are clearly inconsequential. In addition, you are solely responsible for the financial responsibilities and you are responsible to follow proper financial standards as a responsible business owner. You are responsible for designing and implementing controls to prevent and detect fraud and informing us about all known or suspected fraud impacting the company. In addition, you are responsible for identifying and ensuring that the entity complies with applicable laws and regulations.